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Steffan Antonas

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Month May 2009

How To Use Google Trends Like A Pro

Google Trends is one of my favorite tools to come out of the Google Labs. While we data junkies are forced to envy people like Bill Tancer who have access to tons of rich, real time data about what’s going on on the web, Google Trends is the best thing that we can get for free, and it’s still very useful for basic analysis and research. In this post I’ll show you a few great ways you can use Google Trends to do research on the web like a pro and give you a quick list of hacks you can use to build your “Google Ninja” skills. Read More

  • May 22, 2009
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George Needs A Job

georgeEveryone, meet George. Every morning at 7:45am for the last 6 weeks I’ve passed him on my way to work in Carlsbad, CA. Every day he’s up before me, standing proudly in business attire with his bright yellow sign that says in huge bold letters “I NEED A JOB”. Today I stopped and interviewed him on camera in hopes that I could share his story with all of you, because it’s quite inspiring (see the video below).

I’ll let George tell you about what his 6 weeks holding his sign has been like in the video, but I would like to share some additional thoughts about him. Off camera I had a chance to chat with George and ask him very directly about why he believed standing at the side of a main thoroughfare in Carlsbad was a good idea and what the experience had been like for him. I genuinely wanted to hear what he had to say – 6 weeks is a long time to stand in the hot sun holding a sign like this one. His answer was incredibly humble, optimistic and honest. He said “I am one of the huge percent of people who’ve been laid off in California, and all of them are looking for work. This turns the tables in my favor. Every morning I have people see me who can help. People have come together to help me pay my rent, and this week I’ve had more interviews than I’ve had in 3 years, but it’s taken 6 weeks of standing here to get to this point. It’s hard because it hurts your pride standing on the side of a road with a sign like this, but the experience has been positive and I’m optimistic. Read More

  • May 20, 2009
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Built It, Then Make Them Experts

There’s a lot we can learn about best practices for creating and releasing software or web services to the masses from watching the video gaming industry. Successful video game companies know how important it is that they engage and immerse users quickly because they know they aren’t just in the software business, they’re in the fun business, and there’s nothing fun about sucking at a game. Recognizing this, they’ve developed innovative methods for getting complete novices engaged and enjoying the product as quickly as possible. I call this the “zero to fun” metric.

Getting a user from zero to fun as fast as possible isn’t just a gaming industry must. Everyone wants to enjoy the experience of using software and the web, and how much we enjoy the experience is largely a function of how adept we feel as users. Making a user feel like an expert is key to making their experience remarkable, and for that reason, giving a user that feeling quickly should be one of the primary goals of any company releasing software or web services to the world. Read More

  • May 20, 2009
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The TED Ten Commandments and The Social Web

I enjoy following TED because it’s like drinking from a fire hydrant of amazing new ideas and stimulating discussion. The conference challenges some of the world’s most fascinating thinkers and doers to give the talks of their lives (in 18 minutes) and what results from that challenge is consistently entertaining, informative and inspiring. This list of the “10 Commandments of TED speakers” came to me via an emailed ezine article by Dana Bristol-Smith. While all 10 in the list apply to presentations, I’d argue that the first 8 (with some minor language tweakage) could be called “The 8 Commandments for blogging and social media”…Enjoy.

  1. Thou Shalt Not Simply Trot Out thy Usual Shtick.
  2. Thou Shalt Dream a Great Dream, or Show Forth a Wondrous New Thing, Or Share Something Thou Hast Never Shared Before.
  3. Thou Shalt Reveal thy Curiosity and Thy Passion.
  4. Thou Shalt Tell a Story.
  5. Thou Shalt Freely Comment on the Utterances of Other Speakers for the Sake of Blessed Connection and Exquisite Controversy.
  6. Thou Shalt Not Flaunt thine Ego. Be Thou Vulnerable. Speak of thy Failure as well as thy Success.
  7. Thou Shalt Not Sell from the Stage: Neither thy Company, thy Goods, thy Writings, nor thy Desperate need for Funding; Lest Thou be Cast Aside into Outer Darkness.
  8. Thou Shalt Remember all the while: Laughter is Good.
  9. Thou Shalt Not Read thy Speech.
  10. Thou Shalt Not Steal the Time of Them that Follow Thee.
  • May 14, 2009
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Web 2.0 Expo Session Videos Are Online!

I had the privilege of recording some great talks at this year’s Web 2.0 Expo in San Francisco. For those interested, I’ve posted all of my footage up on Vimeo in a “Web 2.0 Expo 2009″ album. All of the videos are between a half hour and 45 minutes long, but well worth watching. In the gallery below, you’ll find full videos of the following talks:

  • Building Sites Around Social Objects (Web 2.0 Expo – Jyri Engestrom, Google)
  • Preparing for A New Kind of Customer Relationship in the Facebook Era (Web 2.0 Expo – Clara Shih)
  • Best Practices in Social Media Integration for Web Publishers and Content Providers (Web 2.0 Expo – Bob Buch, Digg)
  • Beyond Buzz: On Measuring a Conversation (Web 2.0 Expo 2009 – Katie Niederhoffer & Marc Smith)
  • The Whuffie Factor: The 5 Keys for Maxing Social Capital and Winning with Online Communities (Tara Hunt)
  • May 12, 2009
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More On Pre-Zuckerberg Prep-School Facebook Culture

Today an article I wrote for ReadWriteWeb went live titled “Did Mark Zuckerberg’s Inspiration For Facebook Come Before Harvard?‘. I think it’s a great question, one worth exploring far beyond the light coverage I gave it in the article because the answer can offer us important clues into why Facebook has been so successful.

Facebook is drastically changing the way we communicate and live our lives. Understanding where it came from, and how and why it grew so fast, is an important part of the story – one we should devote cultural and anthropological research to.  If you think Facebook is just some “Internet thing” that kids do (and a lot of adults surprisingly still do), then you’re completely disillusioned and you need to get your head out of the sand. The reality is that there is a whole generation of kids moving into their teens right now who will never know what it’s like to live in a world without the Internet and social networking…their rise marks the end of an era. And you know what they all have in common? Facebook. We’ve got to wrap our heads around how it affects our psychology, our culture, and how we can best use it to create and strengthen (not dehumanize) our communities and our relationships etc.  I think that telling a more complete  story of Facebook’s history is a critical piece of the “community 2.0″ puzzle. Read More

  • May 11, 2009
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Did Mark Zuckerberg’s Inspiration For Facebook Come Before Harvard?

Note: This article I wrote was originally published on ReadWriteWeb and syndicated to the New York Times on May 10th, 2009. I have posting it here and closed comments, but I have participated heavily in the discussions on the original ReadWriteWeb posting and posted additional thoughts and clarifications on the matter on this blog. Please follow the links to ReadWriteWeb and to my follow up post to view the full discussion.

By now we are all familiar with Mark Zuckerberg‘s success story. The explosive international growth of Facebook to over 200 million users continues to land the young Founder and CEO in top news stories worldwide. Recently, Time Magazine named Zuckerberg one of The World’s Most Influential People of 2008, and Fast Company named Facebook number 15 in it’s list of “The World’s 50 Most Innovative Companies” for 2009. At just 23 years of age, Zuckerberg even briefly made Forbe’s 400 richest Americans list, temporarily giving him the title of World’s Youngest Billionaire.

Interestingly, the stories we hear these days about Mark in popular media tend to follow a common sensationalist pattern: “Supersmart kid invents a tech phenomenon from his Harvard dorm room, drops out, and changes the world”. It’s a classically framed, Bill Gates-esque story of success focusing on intelligence and ambition. What’s most intriguing about the Zuckerberg story we all know, however, isn’t that he dropped out of Harvard and became a billionaire at 23. It’s that prior to February 4th 2004, the day he launched Facebook from his Harvard dorm room, we hear very little about Mark or the inspiration behind Facebook at all.

It’s likely that the reason we hear so little about Zuckerberg’s pre-launch vision for Facebook (originally called thefacebook.com) is because he has been the target of controversy for the true origins of his business in the past. In 2007, several of Zuckerberg’s classmates came forward and claimed rights to the Facebook idea after reports surfaced that Yahoo had offered Zuckerberg $900 million for Facebook just two years after the founding of the company. Even though the suit against Zuckerberg was settled last year, given the nature of the proceedings, it seems unlikely that we’ll ever get an official answer from Zuckerberg himself about the true origins of his inspiration. But maybe we don’t need one afterall?

It turns out that Zuckerberg’s academic history may offer us a great deal of insight into where the inspiration for Facebook came from, and why it was so wildly successful when it first launched. I’d argue that although February 4th marked a major milestone in Facebook’s history, the story of Mark Zuckerberg’s rise to fame actually starts years before he stepped foot on the Harvard campus, and is much more complex and interesting than it initially appears.

Pre-Zuckerberg: Tracing The Roots of Facebook Culture

exeterIt might surprise you to hear that while Harvard may have been fertile ground for the initial launch of Facebook, the seeds for the concept were likely picked up by Zuckerberg in high school. You never hear about Zuckerberg’s alma mater Phillips Exeter Academy in the stories because Harvard was where the intial action took place (and the Harvard name, to some extent, validates Mark’s smarts and makes for a more sensational story). The truth is that the time Zuckerberg spent at Phillips Exeter Academy from 2000 to 2002 likely had more influence on the name and initial concept for Facebook than any of his classmates at Harvard.

Phillips Exeter Academy (also known simply as “Exeter”) is a private boarding school for grades 9-12, located in Exeter, New Hampshire. The prestigious “prep” school is a member of the Ten Schools Admission Organization, that includes famous boarding schools such as Phillips Andover, Deerfield Academy, St. Paul’s, and Choate Rosemary Hall (my alma mater). Like each one of “The Big Ten”, Exeter has a tight-knit boarding community that live on campus full-time. Student’s refer to themselves as “Exonians” and have a strong sense of group identity and community that’s rooted in a rich culture of customs and tradition.

An Exonian himself for two years, Zuckerberg had a unique opportunity to observe and participate in the social culture and rhythms ingrained in Exeter’s boarding lifestyle. Every year, the school says goodbye to a few hundred students, and welcomes a few hundred more. Zuckerberg enrolled as a boarder at Exeter in the fall of his junior year and, like every other new and returning student, along with his dorm room keys and class schedule, received his own copy of Exeter’s student directory “The Photo Address Book”, which the students affectionately referred to as (you guessed it) “The Facebook”.

photodirectory_forweb

zuckerberg_forweb

I had the opportunity to interview several of Zuckerberg’s piers this week, and they all confirmed what David W. Farrant (Class of ’00) had to say…

“The front cover says “The Photo Address Book”, but we all called it “The Facebook” all the time because  “The Photo Address Book” was such a mouthful. Everybody called it that.”

“Facebook” photo directories were (and still are) a huge part of students’ social experience and culture at prep schools like Exeter. Every school in the big ten has one that they print and distribute to students annually. When students arrive on campus each fall, the rhythm of their social lives are heavily driven by the dormitories they live in, their class year (seniority) and their proximity to friends in other houses. Because students aren’t allowed cell phones on campus, and there’s so much flux in living accommodations each year (houses and phone numbers change annually) these “Facebooks” are an extremely valuable information resource for students.

Of course, not only do students need the directory to find and contact their piers, the books become part of the culture of bonding between classmates and friends as students use it to see where their piers live, who’s hot and who’s not, who lives with who, and who the new kids are. Sounds an awful lot like how people use Facebook online now, right? What I’m describing, of course, is an early, pre-Internet social culture facilitated by a photo directory that was used and enjoyed by students long before Zuckerberg even made it to high school – it was a culture he happened upon and got to participate in by a stroke of pure luck and glorious opportunity.

But the story doesn’t end there. In Zuckerberg’s senior year, the student council, headed by student body president Kris Tillery, successfully lobbied for the administration to have the schools IT Department put the full contents of Exeter’s Photo Address Book online, and before Zuckerberg graduated, it was up under the URL http://student.exeter.edu/facebook, matching the student’s pet name for the directory and effectively shortening the URL to something useful (Tillery was unavailable for comment). During my interviews, some of Zuckerberg’s piers pointed me to this screen shot of the original website that was hosted on the school’s .edu domain that was (and still is) posted in a public Facebook group “Exonians” in 2006.  Some of the Facebook comments attached to the screen shot (dating back to 2007) refer to the screen shot as “the original Facebook” and to The Photo Address Book as “the physical Facebook”.

facebook-from-exonians

Of course, the school’s student.exeter.edu/facebook website is no longer online, and none of the interviewees were able to confirm whether Zuckerberg himself was involved in, or responsible for, the student council initiative that got the directory online in the first place. What we can confirm is that students thought that the directory they all used would be useful enough online to get the student council involved in an effort to lobby the administration, that the online directory was created during Zuckerberg’s senior year and that he was likely aware of its existence.

Getting A More Complete View Of The Facebook Success Story…

Now that Facebook.com has graduated from its academic roots and been released to the world for free, its continued growth has many experts saying that it will likely be the dominant social platform for the foreseeable future. At 200 million users (and counting), it’s tough to argue that Facebook won’t have considerable influence in the ways we all connect and communicate in the future, both locally and across borders. While we may never know the true origins of Mark Zuckerberg’s inspiration for Facebook, taking a deeper look at the social culture of the prep school he attended, and his experiences as a boarding student there, may offer us insight into where the explosion of a global Facebook culture may have started, why it was so successful when it was first launched at an Ivy League school and how luck and opportunity may have played a large part in influencing the deep thinking that led one of the world’s youngest visionaries to start coding in his Harvard dorm room.

  • May 11, 2009
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The Real Dynamics Of First-Mover Advantage

Mick Liubinskas (Co-Founder and Web Product Director of Pollenizer) wrote a piece today on ReadWriteWeb as part of their ReadWriteStart channel that had some great points about the realities of “first mover advantage” that I’ve heard echoed by many battle-hardened internet entrepreneurs. The post is titled First-Mover Advantage Is About Compound Interest, Not Market Share. Here are some of best nuggets: Read More

  • May 1, 2009
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