In this interview, restaurant owners Joe Sorge tells us how he used Foursquare and social media tools like Twitter and Facebook to drive customers to his tables.
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From the category archives:
Business & Entrepreneurship
If you sell online, pay attention to the data trail your customers leave. There are golden nuggets of information about what your customers are like and what they want everywhere; Some really good stuff can be found in customer reviews, automated “customers also bought” or “you might also like” recommendations (just to name a few). [...]
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I spent a couple of happy, quiet hours last night with my nose in Pamela Slim’s book Escape from Cubicle Nation. She makes some powerful arguments for why passion is a necessary ingredient to a happy work life. This well worded bit of wisdom stood out:
“What many people don’t realize is that when you force yourself [...]
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It’s not always easy to tell who’s really leading when an entire team is just going through the motions and following procedures in a manual that they’ve all used before for similar projects. When all the variables for a project are known and the expectations and plan are clear to everyone from the very beginning, [...]
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Julie got this card in the mail the other day from our dry cleaner. It probably took them only a few minutes to write and send it. I think the card speaks for itself. Simple, personal, perfect. Handwritten notes still go a long way.
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It’s an interesting question, isn’t it? There are a lot of people out there right now who’ve had the question thrust upon them when they weren’t ready. What would you do? Would you seek another job just like the one you had because it’s easy, familiar and safe? Or would you go and do the [...]
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This lecture from Seth Godin is around 2 years old, but the ideas still resonate strongly, especially in the wake of recent discussions about Chris Anderson’s new book Free and the concepts of Freemium and Freeconomics. If you’re currently writing a book, or thinking of writing a book one day, you should get a lot [...]
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Timing is everything. Making “amazing” look easy isn’t just about talent and practice, it’s about being in tune with the environment. The surfers that really wow us and capture our attention repeatedly when the big waves come aren’t just getting in the water more than average, they’re watching weather patterns, studying the beach and trying [...]
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Traditional rewards aren’t always as effective as we think and business as usual needs a new system of operating that’s more closely aligned with human nature. That’s Dan Pinks argument in a nutshell, and I think his case is strong. For those of you with some time, I’d highly recommend watching the full video. For [...]
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I find myself coming back to nuggets on Stanford’s Entrepreneurship Corner frequently. These two, taken together, are like a motivational one-two punch if you’ve got entrepreneurship in your blood. Randy is right on the money. In the first video, he warns against the concept of a deferred life plan, when people put off what they [...]
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I came across this awesome 128 slide presentation from the CEO of Netflix today (below). The presentation is meant to be read, rather than presented and offers a quick-fire reference guide on the values, behaviors and skills Netflix upholds in the effort to create a culture of freedom and responsibility for their business. Regardless of [...]
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In this keynote on Constructive Capitalism, Umair Haque reminds us that not all profits are equal. While some truly innovative companies are creating authentic “thick value” in the economy, others create profit through economic harm to others that results in “thin value” and (what he calls) a “zombieconomy”. How thick is the value you are [...]
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