The Ten Commandments Of User Experience

This presentation given by Nick Finck and Raina Van Cleave at SXSW this year is great. Slides 5, 10 and 11 stand out. Special thanks to @Fraser for sharing the link on Twitter and pointing to the most valuable slides.  Here’s a quick summary of the talk:

“User experiences are your everyday experiences—anything from operating a car, to making a pot of coffee, to ordering a pair of shoes online. User experience is the result of your interactions with a product or service, specifically how it’s delivered and its related artifacts according to the design.

In this presentation Nick Finck and Raina Van Cleave will explore the ten characteristics of a great user experience. They will cover all aspects of user experience design such as user research, information architecture, information design, technical writing, interaction design, visual design, brand identity design, accessibly, usability and web analytics. Nick and Raina will also explain how following the ten commandments can boost your web sites, web app, or mobile app’s ease of use, appeal, conversion rates, and more.”