http://blog.steffanantonas.com/the-ten-commandments-of-user-experience.htm Sat, 16 Jul 2011 21:18:55 +0000 hourly 1 http://wordpress.org/?v=3.3 http://blog.steffanantonas.com/the-ten-commandments-of-user-experience.htm/comment-page-1#comment-2639 GlobalPatriot Sun, 28 Mar 2010 02:28:27 +0000 http://blog.steffanantonas.com/?p=1685#comment-2639 Reminds me of the principle that all business is a conversation - whether in person, via phone, email, fax, website, or social media - every time we touch a customer (or vendor for that matter) there is an exchange of information, and a desire to satisfy a want or desire. In the end, what you're looking for is a smile - that comes when a customer is satisfied with your answer, your product fits their requirement, or they found the information they were looking for. Sad to say, the essence of that very human paradigm is often lost these days. Reminds me of the principle that all business is a conversation – whether in person, via phone, email, fax, website, or social media – every time we touch a customer (or vendor for that matter) there is an exchange of information, and a desire to satisfy a want or desire. In the end, what you're looking for is a smile – that comes when a customer is satisfied with your answer, your product fits their requirement, or they found the information they were looking for. Sad to say, the essence of that very human paradigm is often lost these days.

]]> http://blog.steffanantonas.com/the-ten-commandments-of-user-experience.htm/comment-page-1#comment-2615 GlobalPatriot Sat, 27 Mar 2010 20:28:27 +0000 http://blog.steffanantonas.com/?p=1685#comment-2615 Reminds me of the principle that all business is a conversation - whether in person, via phone, email, fax, website, or social media - every time we touch a customer (or vendor for that matter) there is an exchange of information, and a desire to satisfy a want or desire. In the end, what you're looking for is a smile - that comes when a customer is satisfied with your answer, your product fits their requirement, or they found the information they were looking for. Sad to say, the essence of that very human paradigm is often lost these days. Reminds me of the principle that all business is a conversation – whether in person, via phone, email, fax, website, or social media – every time we touch a customer (or vendor for that matter) there is an exchange of information, and a desire to satisfy a want or desire. In the end, what you're looking for is a smile – that comes when a customer is satisfied with your answer, your product fits their requirement, or they found the information they were looking for. Sad to say, the essence of that very human paradigm is often lost these days.

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